Victoria Jones

Chief Actuary

Victoria Jones joined the Dickinson Group as an Actuary in 2012. Ms. Jones has more than seventeen years of experience with major accounting and consulting firms, as a pension and welfare benefits consultant for a large variety of corporate, union and non-profit organizations. She attained Fellowship in the Society of Actuaries in 1995, and is a Member of the American Academy of Actuaries. Ms. Jones is a graduate of Wesleyan University with a B.A. in Mathematics.

Adrianne Galvin

Actuarial Research Supervisor

Adrianne Galvin joined Dickinson Group ( then Dickinson Webber) in 2001 and remained on at Dickinson Group as a senior associate. Ms. Galvin was holds a Bachelor of Arts degree in History and a Bachelor of Science degree in Applied Mathematics. Today Adrianne supervises the research team of Dickinson’s Actuarial Group.

Mark Yakubov

Actuarial Analyst

Mark Yakubov joined the Dickinson Group as an Actuarial Analyst in 2010. He is a Cum Laude graduate of Queens College (CUNY) where he received his B.S. in Physics and Applied Mathematics. He also holds a M.S. degree in Applied Mathematics and Statistics from Stony Brook University (SUNY). Mr. Yakubov is pursuing to obtain his first actuarial designation from the Society of Actuaries (SOA) in the near future by having passed a number of exams administered by the Society. He supports the Pension and Health & Welfare divisions of the Dickinson Group’s Actuarial Dept.

Kevin M. Chavarria

President

Christine Aliotta

Sr. Accounting Manager

Christine Aliotta has been employed at Dickinson Group since 2008. In her capacity as Sr. Accounting Manager, she supports both the Administration Division and Actuarial Division in all areas of Fund accounting, forecasting, budgeting and reporting. Ms. Aliotta has held Accounting Manager positions at large corporate Accounting and Law firms. Her experience includes financial statement preparation, financial analysis, and management of Accounts Payable staff. Ms. Aliotta is a licensed Notary Public and holds a BBA.

Kerriann Killinger

Administration Specialist

Kerriann Killinger is employed in the Administration Division as an Administration Specialist. Her duties include working directly with employers in contribution accounting, eligibility processing and COBRA Administration. Mrs. Killinger also works directly with members to assist with ID Card requests and enrollment in ancillary products, such as Prescription Drug, Vision and Dental coverage.

Theresa Loughran

Administration Specialist

Theresa Loughran also joined the Dickinson Group as an Administration Specialist in 2012. She brings with her extensive experience in Customer Service, collections and accounts payable.

Deborah A. Keon

Claims Manager

As a member of the Dickinson Group for over 15 years. She had the opportunity to advance her career from Claims Examiner to Assistant Claims Manager. Recently she was designated Claims Manager and now has overall responsibility to lead the department. In addition, she is responsible for new plan implementation, claim auditing and appeal preparation.

Diane Vorisek

Senior Claim Analyst

Ms. Vorisek has been with Dickinson Group since 2004 as a claims analyst and is currently a Senior Claims analyst. Ms. Vorisek is a coach and mentor to her fellow claims analyst.

Liz Sontag

Claims Examiner

Liz has been with the Dickinson Group as a claim examiner since 2005. She performs a variety of specialized roles and responsibilities and assist in many other areas as he special skills are needed. Liz is dedicated to her team and is truly someone who has learned much from my other colleagues and has given back more.

Dawn Garry

Claims Examiner

Dawn has been with the Dickinson Group since 2010 as a
Senior Claims analyst with over 25 years of experience.
Dawn prides herself on paying strict attention to detail lending itself to her integrity and reliability.

Jack Jenkins

Member Service Manager

Mr. Jenkins offers a wealth of call center and managed health care experience of more than (22) years. In his 13 years of employment at a large national Preferred Provider Organization (PPO), Mr. Jenkins held various positions, including Supervisor of Claims, Manager of PPO Customer Service, Manager of PPO Provider Service and Director of Operational Support.
In his capacity as Manager of Customer Service, he allocates professional services and communications to clients, members and providers. He is a Magna Cum Laude graduate of Long Island University-Brookville where he received his Accelerated B.A. in Sociology/Gerontology/M.P.A in Health Administration. Mr. Jenkins demonstrates an exceptional concern for member and client needs, and a dedication towards resolving issues. Most importantly, he assures the service team maintains the highest level of professionalism, quality service, promptness, clients’ guidelines, members’ privacy, and healthcare policies and procedures; which are the requirements and expectations of those we are honored to service each day.

Fran Truglio

Sr. Team Leader of Member Service

Fran Truglio has been with Dickinson Group since 2006 as a remarkable Senior Team Leader of Customer Service. Ms. Truglio is an experienced and trusted adviser to her colleagues. Her value to the organization’s success is paramount as an oriented leader. Ms. Truglio is responsibilities for complex member, provider, and client services inquiries related to eligibility, benefit plan design, predetermination of services, backend claims inquiries, claim denial explanations and claims adjustments. Ms. Truglio works closely with both Claims and Fund Administration Services.

Elita Regan

Member Service Specialists

Elita Regan joined Dickinson group in 2009, as a dedicated bilingual/Spanish speaking advocate . Ms. Regan has a great amount of experience understanding the multiple business models delivered by Dickinson Group. One of her several assets focuses on translating client and member documentations for the delivery to our Spanish membership. She maximizes her efforts through sensitivity and exceptional communication. Elita provides superb assistance to all members, providers, clients, ppo networks, and coworkers.

Jessica Vohs

Member Service Specialist

Jessica has established high credentials and is a responsible service performer. She understands how to deliver effective customer service to ensure all experiences are nothing less than exemplary. Jessica is always eager to help with any difficulties that the members, clients, provider network associates, and coworkers may encounter.